We monitor every digital device in your theater and notify you before it becomes a major problem.
We take proactive and corrective steps to ensure each component in your cinema continues running smoothly.
Screenwriter operation and configuration technical support.
KDM configuration and troubleshooting.
Content transfer issues troubleshooting.
Log extraction and reporting.
Periodic firmware and software updates.
Preventive monitoring and support of a projector’s status and health.
Diagnostic and support of IMS/IMB servers.
Support and assistance with LMS operation and configuration.
Monitoring of network connectivity and performance.
Assistance with other services and equipment.
We provide service to more than 90 complexes, 600 theater screens and 4500 devices throughout North, Central and South America.
*Does not include LMS/TMS
** Includes technical services., all travel-accommodation expenses are to be covered by the customer with a daily rate for labor being charged